Receive notifications and reminders

Step-by-step guide

1. 1

   Open Settings > Notifications

   Login on book.zenbookr.app > profile icon > Settings > Notifications.

   You'll see 3 sections: channels (where), categories (what), frequency (when).

2. 2

   Activate preferred channels

   3 channels available:

   • Push notification (browser/PWA): instant, free. Requires browser consent.
   • Email: always on by default
   • SMS: for 2h reminders and urgent changes

   Suggested: Push + Email always, SMS only for critical.

3. 3

   Configure notification categories

   For each type, choose channels: booking confirmation, 24h reminder, 2h reminder, modifications by pro, cancellation, payment received, home service tracking, promotions (GDPR opt-in only).

4. 4

   Authorize browser push

   Push notifications are the most effective free channel:

   1. From Notifications > Push, click "Activate push"
   2. Browser asks permission → click "Allow"
   3. ZenBookr sends test notification

   If you installed ZenBookr as PWA, push works even with browser closed.

5. 5

   Sync with external calendar

   Every confirmed appointment includes a downloadable .ics file in the confirmation email. Click on the attachment to auto-import into Google/Apple/Outlook Calendar — shows your ZenBookr appointment alongside other events with native calendar reminders.

   Roadmap: Subscription URL for live sync (modifications and cancellations propagated real-time) is coming. For now each confirmation/modification generates a new .ics to import manually.

6. 6

   Disable promotions if unwanted

   ZenBookr doesn't spam. Only "marketing" emails: monthly newsletter (opt-in), promotions from your favorited pros, new pro suggestions in your area.

   Disable all marketing: Settings > Notifications > Promotions → toggle OFF. Immediate per GDPR.