Configure payments with Stripe

Step-by-step guide

1. 1

   Open Payments section

   From Settings Tab (⚙️ bottom right icon), open Payments. You'll see banner "Activate payments to start earning" with "Configure Stripe" button.

   Click button. You'll go to official Stripe page hosted on connect.stripe.com (normal — Stripe needs your data for banking compliance, not us).

2. 2

   Enter personal data

   Stripe will ask:

   • Business type: Individual / Company
   • Country: pre-selected
   • Personal data: name, DOB, tax code, residence address
   • Phone number for SMS verification

   Important: data must exactly match your ID document. Errors = verification rejected = payments blocked.

3. 3

   Verify identity with document

   Stripe requires ID document upload (passport or driver's license, front + back where applicable). Photos clear, well-lit, no cuts.

   Verification is automatic 80% of cases (1-5 min). Otherwise goes to manual Stripe review (12-48h). Email when complete.

4. 4

   Enter IBAN for payouts

   Insert IBAN of account to receive client money. EU IBANs accepted (IT, DE, AT, FR, etc.). Only checking accounts — no prepaid cards.

   Stripe verifies IBAN with micro-deposit (€0.01-€0.99, you confirm amount). Takes 1-3 business days.

   Payout frequency: weekly by default (Monday). Changeable to "Daily" (T+2) or "Manual".

5. 5

   Enter tax data (VAT number)

   If you have VAT registration:

   • VAT number
   • Business name (if different from personal)
   • Tax regime: check with your accountant
   • Business activity code (national code, e.g. ATECO in Italy)

   Without VAT and operating as occasional service provider, select "Individual" without VAT.

6. 6

   Configure terms and refund policy

   Stripe asks 2 texts:

   • Statement descriptor: appears on client's card statement (max 22 chars). E.g. "ZENBOOKR-SALON-MARIA"
   • Refund policy: by default applies your configured cancellation policy

   Leave defaults if no special requirements.

7. 7

   Verify onboarding completion

   Back to ZenBookr: Payments page should show "✅ Stripe active" + dashboard with available balance, next payout date, transaction history, "Go to Stripe Dashboard" link.

   If you see "⏳ Verification in progress" or "❌ Document required", click "Complete verification" to provide what's missing on Stripe.